Terms of Service

LendTrace provides a software platform that extracts structured data from borrower documents, runs fraud and tampering checks, and generates draft credit memos for review by the customer's credit team.

These terms govern access to and use of the LendTrace platform by customers and authorized end users.

Customers are responsible for the lawfulness of the borrower data they submit to the platform, including obtaining all necessary consents from end borrowers.

Customers retain final responsibility for all credit decisions. The platform never auto-approves, auto-declines, or otherwise binds the customer to a decision.

Customers may not use the platform to process documents they do not have a lawful basis to process, to attempt to reverse-engineer the service, or to violate applicable financial regulations in any market.

We may suspend access to the platform with reasonable notice if we observe acceptable-use violations.

Customer data remains the property of the customer. The platform, its models, and its outputs (other than customer data) remain the property of LendTrace Technologies, Inc.

Customers receive a non-exclusive, non-transferable, revocable license to use the platform during the term of their agreement.

The platform is provided on an "as is" basis. We do not warrant that the outputs of the platform will be free of error in every case. We do warrant that we will operate the service with reasonable care.

Our aggregate liability is capped as described in the master subscription agreement signed with each customer.

Questions about these terms can be sent to the email address above.